SHIPPING

Shipping Regions

We currently ship to all EU countries. If your country is not listed at checkout, please contact us for assistance.
Shipping Costs & Delivery Times

Netherlands — [1–2] business days · €[4.95]
Belgium — [2–3] business days · €[6.95]
Germany — [2–3] business days · €[6.95]
France — [3–5] business days · €[9.95]
Rest of EU — [3–7] business days · €[9.95]

Dispatched within [1–2] business days from the Netherlands.
Tracking sent by email as soon as your order ships.
No customs or import fees — all orders ship within the EU.
Order Processing & Tracking

Orders are processed within 1–2 business days after payment confirmation.

You will receive a tracking number via email once your order has been shipped.

RETURN & REFUNDS

Return Window

You have the right to return or exchange your order within 14 days of receiving it, in accordance with the EU Right of Withdrawal (Herroepingsrecht).
Return Conditions

To be eligible for a return:

Items must be unused, unwashed, and in their original packaging
The original receipt or proof of purchase must be included

Non-returnable items:
Gift cards
Items marked as final sale
How to Return an Item
  1. Follow this link and continue with your order number and reason for return.
  2. We will provide you with the return instructions.
  3. Ship the item(s) back to our return address at your own expense.

We recommend using a trackable shipping service to ensure the package is received.
Refund Process

Once your return is received and inspected, we will process your refund within 5–7 business days.
Refunds are issued to the original payment method.
Shipping fees are non-refundable unless the return is due to our error.
Exchanges

If you need a different size or color, please follow the return process above and place a new order.
Defective or Wrong Items

If you receive a damaged, defective, or incorrect item, contact us within 24 hours of delivery. We'll arrange a free replacement or full refund.

Incorrect items: We may ask you to return the product using a prepaid label we provide.
Damaged or defective items: A photo is usually enough — no return needed.